Legal & Compliance

Policies you can actually read.

Every policy that governs your care with BetterWell, in one place — written to be understood, not just compliant.

Privacy Policy

How we collect, use, and protect your personal and digital information.

Your rights regarding protected health information and our medical records.

The rules governing use of our website, booking process, and telehealth services.

Benefits, risks, and emergency protocols for virtual care visits.

Your right to pricing transparency under the federal No Surprises Act.

Rescheduling windows, 24-hour cancellation rules, and refund eligibility.

Questions about any of these policies can be directed to info@betterwellfl.com.